Terms of Service

Last updated: November 06, 2025

1. Acceptance of Terms

By accessing and using Zenith TrustPrime ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Zenith TrustPrime provides online banking services including but not limited to:

  • Account management and monitoring
  • Fund transfers and payments
  • Investment and trading services
  • Cryptocurrency transactions
  • Bill payments and utilities
  • Mobile banking applications

3. User Registration and Account

To access certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

4. Financial Services and Transactions

Our platform facilitates various financial transactions. You acknowledge that:

  • All transactions are subject to applicable laws and regulations
  • We reserve the right to refuse or cancel any transaction
  • Transaction fees may apply as disclosed in our fee schedule
  • Processing times may vary depending on the type of transaction
  • You are responsible for ensuring sufficient funds for transactions

5. Security and Privacy

We implement industry-standard security measures to protect your information. However, you are responsible for:

  • Keeping your login credentials secure
  • Using secure networks when accessing the Service
  • Logging out after each session
  • Reporting any security concerns immediately

6. Prohibited Activities

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Engage in fraudulent or deceptive practices
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the Service
  • Use the Service for money laundering or terrorist financing
  • Harass, abuse, or harm other users

7. Fees and Charges

You agree to pay all fees and charges associated with your use of the Service. These may include:

  • Account maintenance fees
  • Transaction fees
  • Wire transfer fees
  • Overdraft fees
  • Late payment fees

All fees are subject to change with prior notice.

8. Limitation of Liability

To the maximum extent permitted by law, Zenith TrustPrime shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of the Service.

9. Termination

We may terminate or suspend your account and access to the Service at any time, with or without cause, with or without notice. Upon termination, your right to use the Service will cease immediately.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated terms.

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Zenith TrustPrime is incorporated, without regard to its conflict of law provisions.

12. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: support@zenithtrustprime.com

Address: 301 East Water Street, Charlottesville, VA 22904 Virginia